Burgarello Alarm continues to invest resources in our local community by operating and maintaining Northern Nevada's only “UL” certified Central Dispatch Station. That's right...Burgarello Alarm operates the only station in Northern Nevada. If anyone tells you they provide the same service, please give us a call and we will give you the straight and honest answer.
We're here to earn your business, but more importantly to us, we want to retain your business and have you as part of our Burgarello family for years to come. We feel the only way to do that is to offer superior service at a competitive price and deal with our customer partners as fairly and honestly as possible. This has been our personal story and legacy of success for over 35 years and we've grown into the region's largest non chain-owned security provider.
Burgarello Alarm utilizes state-of-the-art monitoring equipment, including GE's proprietary MASterMind product and technology format. This type of equipment is very costly but it ensures complete customer satisfaction and a level of detail during monitoring activities that is critical to our success and efficient response time when it counts most.
Our Central Station is staffed 24/7 and 365 days a year, without interruption. We have seasoned professionals that have been on staff over a decade and offer superior performance and technical expertise to all our Dispatchers over all shifts. We have a dedicated Manager that supports his Dispatchers with each shift having either a Supervisor or direct lead in charge of operations so we have constant accountability and execution coverage across all shifts.
As Burgarello Alarm continues to enhance our full service "one-stop" source for all our customer's protection requirements, we have concluded that having a local Central Station to service our clients, with the most technologically advanced equipment is mandatory and a direct competitive service advantage to our local clientele. As many of our customers constantly remind us, "they'd rather be monitored by someone who knows them and exactly where their place of business is located and have a great working relationship with the local authorities." Many customers come to Burgarello after they've tried other service providers and remain with us for decades on end. Many of our direct competitors sell systems but utilize our monitoring services to enhance their service offering. Try the rest, but you'll come to the best. We pledge you won't be dissatisfied. We'll do it right or we'll make it right!