Founded by Louie Burgarello in 1972
Burgarello Alarm, Inc. specializes in burglary and fire alarm systems for residential, commercial, and industrial customers. From its headquarters on Snider Way in Sparks, the firm also offers closed-circuit television systems, access systems and is proprietary owner of Nevada's only radio telemetry system which ensures non-interruptible means of signal communications.
The company and the technology have progressed considerably since Burgarello Alarm opened for business more than three decades ago. "In the beginning, I was the only employee - selling, installing, servicing, and billing," recalls Louie Burgarello. "Systems were simple: single-zone alarms with limited information. Nowadays alarm systems are multi-zoned. We can tell just about everything - which doors or windows were opened, where intruders walked, where they left - all right from the central station."
Today, Burgarello Alarm employs over 55 people and serves customers throughout northern Nevada and California. The company's territory includes Reno, Sparks, Lake Tahoe, northern Nevada, and parts of northern California. Burgarello Alarm has also made acquisitions in North Lake Tahoe and South Lake Tahoe.
The Best in Systems and Service
Although 60 percent of the firm's customers are residential, the mainstay of its business is sales, installation, and service of commercial alarms. Mr. Burgarello says his goal is to become "one of the most successful and complete central stations possible."
The firm's recently remodeled facility is filled with computers that electronically receive telephone and radio signals from homes and businesses throughout the service area. Whenever an alarm sounds, the equipment instantly dispatches emergency personnel. Monitors indicate the point of origin of an alarm and whether the call is for the Police or the Fire Department. All phone lines are recorded for added protection and each signal is permanently recorded.
Everything sold by Burgarello Alarm is maintained by a staff of trained professionals. All systems meet the standards of Underwriters Laboratories, the nation's largest, most influential testing ground for consumer products. In fact, Burgarello is the only locally owned and operated UL-listed central station in northern Nevada.
In addition to overseeing the day-to-day operations of the business, Louie Burgarello devotes time to community and industry organizations. The firm is a member of the Greater Reno-Sparks Chamber of Commerce, as well as the National Fire Protection Association and the National Fire and Burglar Alarm Association. Burgarello also has been appointed to a committee established to combat false-alarm problems.
Looking back on more than 35 years in business, Burgarello attributes his success to vision, hard work, and a commitment to excellence. “In the beginning, I took the approach that I was in this for the long term,” he says, “and I look forward to seeing the company grow and prosper far into the future.”